One of the most critical functions of city and council websites is to empower your community to complete tasks. To make this easy, we have provided the Services module, which consists of the OC Module Interface content type as a listing page and the OC Service content type to give details about the service.
The OC Service content type is built to present how your community can access the service and show them how to complete tasks however they choose. For example, a "pay a parking ticket" service might give residents details about mail and in-person payment and the option and method to pay online.
Service Listing Page
Depending on how you've set your site up, you might choose to guide residents to your service pages via navigation menus or homepage top tasks. However, the OC Module Interface content type allows you to provide a one-stop directory that your community can reference quickly and efficiently to apply for or find more information about a service.
Create a Services Listing Page
- Right-click in the site tree where you would like to create your services listing page.
- Select Create page.
- Choose the OC Module Interface content type.
- Select the OC Services - Global or OC Services - Relative template from the Template Name drop-down menu.
- Fill out the necessary fields on your listing page.
- Save and Publish your page
Service Module Templates
Two different templates list your service pages. Each listing shows the service name, description, and image (if you add one). Both templates also have a search function, allowing your community to search by phrase or keyword.
OC Services - Global
You can use this template for an overall directory, as it lists all service pages created on your site, regardless of where they exist in the site tree. It’s best practice, though, to make OC Service pages child pages of this listing page so they’re easy to find. It features:
- Stream layout
- Search function on the right
- 2 WYSIWYG content areas
- Organized alphabetically
OC Services - Relative
Only lists service pages, which are direct child pages of your listing page. Use this template for listing services that fall under one section of your site, such as listing all waste-related or animal-related services. It features:
- Stream layout
- Search function on the right
- 2 WYSIWYG content areas
- Organized alphabetically