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Manage MyCity users

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OpenCities Product Team

Last updated

When a user creates an account with your MyCity site, they need to fill out some personal details. You may need to edit what information they can give or edit the users from within OpenCities admin for various reasons.

Here are the changes you can make:

Change the details users can give

When someone registers with MyCity, they'll need to provide personal details for their account. Which details they need to give are up to you, and you can change them in Site Management

  1. From the main menu of your MyCity site, go to More > Site Management > your MyCity site > Settings.
  2. Select User account.
    user accounts icon in site management
  3. Under User detail, you'll see a list of the fields users currently need to fill out. Select the field from the User detail dropdown menu and choose Add to add another one.
  4. When you've added everything, select Save Settings and Save.

This is also where you can change the pages your users need for account management, such as the "manage account" or "change password" pages.

User account site management settings

There are several fields with the "OC" prefix, meaning we created them. These fields should cover all the information you need from MyCity users, but if you need to create alternatives, you can do so by going to More > User Details.

Change existing user details

Once a user exists in the system, they can either change their details through their account or you can change them in your MyCity admin.

  1. From the main menu of your MyCity site, go to More > Users. All users in MyCity will receive the OC Member role.
  2. Select Member Management from the list on the left and you will see a list of users.
  3. Select the user you want to edit from the list. You may have a long list of users so you can use the search function at the top to search by Name (username), Email, or Roles.
  4. Use the fields to change the corresponding detail.
  5. Select Save when you're finished.

You can also prompt users to reset their passwords from the list of users in Member Management. Hover over the user in the list and select Reset Password from the cogwheel dropdown menu. 

Member management screen

Add or delete a user

The easiest way to add a MyCity user is for them to add themselves through the MyCity portal. You may also want to create a page on your main site providing instructions about the benefit of MyCity and how they can register and use MyCity.

However, you can also add or remove users from within the admin:

  1. From the main menu of your MyCity site, go More > Users.
  2. From the list on the left, select Member Management. You'll see a list of your existing users.
  3. Select Create New User.
  4. Enter the new user's email address in the Email field, then select Next.
  5. Fill out their other details. Your users will need the OC Member role.
  6. When you're finished, select Save.
  7. If you need to delete a user, go back to the Member Management list and use the cogwheel icon to Delete the account. Users cannot delete their own accounts, they must be deactivated through the admin

When you add a user, they will receive an email from OpenCities asking them to set a password. After they've set their password, they can get started in MyCity.

What else?

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