This task is for users with the OC Site Manager or OC System Administrator roles.
Once you've set up the Subscriptions module, you can manage your subscriptions by viewing and exporting lists of subscribers and unsubscribing existing subscriptions.
To view and manage your subscriptions:
- Go to More > Subscriptions.
- You can search existing subscriptions by Email address, a Page name, or a Search subscription. Leaving the search field blank will give you a full list of the Search for option you have chosen.
- From here, you can choose to Export the list of subscribers as a spreadsheet.
- Or, you use the gear icon to Unsubscribe users. If you need to unsubscribe multiple users, you can select all the users by checking the box next to each entry and selecting the Unsubscribe option under the Bulk Actions drop-down menu. Subscribed users will not get a notification that they have been unsubscribed.
You can also access the subscription data for a specific page directly from the page itself if you need to view it.
- On the page, go to the Engagement tab.
- Scroll down to the expandable Subscriptions menu.
- Select See All Page Subscriptions For Your Site to be taken to the list of subscribers to this page.