This task can be undertaken by users with the following roles: OC Site Manager and OC System Administrator.
Once you've set up the Subscriptions module, you can manage your subscriptions by viewing and exporting lists of subscribers and unsubscribing existing subscriptions.
To view and manage your subscriptions:
- From the main menu, go to More > Subscriptions.
- You can search existing subscriptions by Email address, a Page name, or a Search subscription. Leaving the search field blank will give you a full list of the Search for option you have chosen.
- From here, you can choose to Export the list of subscribers as a spreadsheet.
- Or, you use the gear icon to Unsubscribe users. If you need to unsubscribe multiple users, you can select all the users by checking the box next to each entry and selecting the Unsubscribe option under the Bulk Actions dropdown menu. Subscribed users will not get a notification that they have been unsubscribed.
If you need to view the subscription data for a specific page, you can also access it through the page itself.
- On the page, go to the Engagement tab.
- Scroll down to the expandable Subscriptions menu.
- Select See All Page Subscriptions For Your Site to be taken to the list of subscribers to this page.
