Users with the OC System Administrator or OC Site Manager roles are responsible for managing all aspects of their site(s), including site management, users, and content management. This User Guide will touch on several different topics; it is intended to be a starting point for learning about the OpenCities product and a springboard for more advanced features and tools you can use with your site.
You can also sign up for our regular refresher training sessions, and key contacts in your organization can submit a support case for additional assistance.
About OpenCities
The following articles introduce different aspects of OpenCities; we recommend all new admin staff read these articles.
- About OpenCities sites
- Glossary of OpenCities terms
- OpenCities content types
- About the Dashboard
- Using the Main Menu
- The site tree
- About your navigation menu: hamburgers, dropdowns, and mega menus
Managing users, roles, and sites
As System Administrators and Site Managers, part of your role is to manage users, roles, and your sites. The following articles introduce the basics of these topics.
Users and roles
- Introduction to roles in OpenCities
- Using roles created by OpenCities
- Create, edit, and delete users
- Create your own roles and assign them to users
- About the External User Management module - only applicable to organizations using Single Sign-On
Site Management
- About the Site Management area
- Install and manage your modules
- Set up Categories for relevant content types - video
- Set up Features for relevant content types - video
- Set up Google Maps APIs
- Manage the Location settings
- Manage your Site Settings
- Set up your site's Metadata
- Your Go-live checklist - only applicable to pre-live sites
Managing content
Although the day-to-day content creation and publishing may fall to other members of your team, there are still content management tasks for which you are responsible.
- Create the folder structure of your Files Library
- About Site Analytics and the Insights Dashboard
- About Workflows
- Using Page Permissions
- Manage common settings for content types in Site Management - video
- Set up Page Feedback on your site
- About the Related content module
- About OpenCities Site Search
- Update your Site Footer
- Set up language translations for your site
- Importing content
- Exporting content
- Use OpenForms with OpenCities
These articles go through the basics of managing your sites, but you can also check out our User Guide for Content Publishers for more information about creating, publishing, and deleting content on your site.